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As a Passport Advantage Online customer you have secure access to Passport Advantage Online which provides you with the latest program information plus access to a wide array of tools to help you manage your Passport Advantage accounts.
IBM Passport Advantage web site provides access to all of your entitled software; you can download products directly to your computer for installation,. Downloading Products from Passport Advantage This video demonstrates how to download software products from Passport Advantage Online, which you can get to from the IBM Support Portal at: support.ibm.com.
- What e-assembly part numbers should be downloaded from Passport Advantage to install Host Access Transformation Services V9, Rational Application Developer for WebSphere V9, WebSphere Application Server V8.5? What files do I need to download from Passport Advantage to install HATS? Question by blynch3. Logon to Passport Advantage Select.
- This document describes how to download IBM Domino 10.0 using the Passport Advantage Online Web Site. Download Description. IBM Domino server provides enterprise-grade collaboration capabilities that can be deployed as both a core e-mail and enterprise scheduling infrastructure, and as a custom application platform.
- Frequently asked Passport Advantage Online questions (52KB) Learn how to manage all of your IBM Passport Advantage business with IBM® Passport Advantage® Online for Customers (3.6MB) IBM Passport Advantage products ineligible for electronic download via Passport Advantage Online Site Technical Contact.
Software download and media access -- allows you to obtain product upgrades that are covered under Software Subscription and Support. These licenses can be downloaded or ordered on physical media (e.g.CD). Within the 'Find downloads and media' view, you can manage eNotification, download and media preferences:
- eNotifications -- allows you to 'subscribe' to an eNotification service. The service alerts you via e-mail when product upgrades are available for download. You set and manage your preferences. All authorized Passport Advantage Online users may subscribe to the eNotification service.
- Learn how to set and manage your Notification, download, media and IBM Support preferences (PDF, 375KB)
Purchase and renewal -- allows you to purchase new licenses and renew your existing Software Subscription and Support and Fixed Term licenses
- Quotes -- view and order quotes prepared by your sales representative
- Popular Offerings catalog --view the top-selling IBM software products. The catalog functionality includes search by product description, search by product category and search by license type (e.g. License & Software Subscription and Support). You may purchase directly with IBM at Suggested Retail Price (SRP) or send your order to a Business Partner.
- Software Subscription and Support renewals --detail your coverage that is due for renewal and allows you to purchase through a Business Partner or directly with IBM at (SRP). Please note: this functionality is not yet available in all geographies. Please check with your local Passport Advantage representative for information in your regions
- Help -- obtain assistance with the purchase of new licenses or the renewal of existing licenses
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Shopping cart -- allows you to view the contents of your shopping cart
- Saved shopping cart -- view the contents of shopping carts you have saved
- Order status -- view the status of orders placed in the last 30 days or view a specific order by entering the order reference number
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Reporting -- generate reports of your account activity; these reports may be viewed online and/or downloaded
- Active entitlements -- search your active entitlements by entitlement type (e.g. purchased, renewed, allocated)
- Order history -- search orders placed by your sites; you may search by order type (e.g. purchased, renewed, allocated) or date
- Migration history -- search migrations completed by your sites; you may search by date
- Downloads history -- search downloads completed by your sites; you may search by date
Entitlements -- Proof of Entitlement (“PoE”) – the document in which IBM specifies an Eligible Product’s level of authorized use. The PoE, supported by Customer’s matching paid invoice or receipt, is evidence of Customer’s level of authorized use.
- View Proof of Entitlement Certification -- view PoE certificates for your Site's licenses
- View entitlement allocations -- view the current allocation of license entitlements for your site
- Update entitlement allocations -- update the current allocation of entitlements (Software Download, Media Requests, and/or Technical Support) for your site
- View entitlement inventory - view a summary report of the quantity of product entitlements for your Sites. The report can be exported or printed.
- Log and track deployed product entitlements - deployment tracking enables your Primary Contact and users authorized by the Primary Contact to log and track the number of deployed product entitlements for a given Site. Deployments may be initiated, changed or viewed via the Entitlement Allocations Report.
Account Management
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- Contact update -- enables you to keep your company's contact information accurate. Updating these contacts ensures that the correct person in your company receives information regarding Passport Advantage offerings
- Manage access -- enables primary and secondary contacts to grant additional users access to Passport Advantage
- Register for additional customer site -- if you are the primary contact for more than one Passport Advantage Online, use this tool to be authenticated for view access to each site.
Frequently Asked Questions (FAQs) regarding the program
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Need Assistance -- worldwide contact information for our eCustomer Care team